Individuals in mental health or emotional crisis may sometimes need emergency help such as phone counseling, an outreach visit, or a hospital stay to help them manage the crisis and remain safe. Chester County contracts with Valley Creek Crisis Center for a consumer-run Warm Line, telephone crisis counseling, a walk-in center, mobile crisis outreach, and an adult crisis residential program which provides short-term (up to 10 days) voluntary residential care to help stabilize consumers in a mental health crisis and help avoid hospitalization.

The Valley Creek Crisis Center is open 24 hours a day, 7 days a week.